aki.cw › FAQ
aki.cw opens on Friday 4 December 2026. Products marked "Arriving 4 Dec" can be ordered for that first delivery; products marked "Coming soon" are open for votes.
Choose pickup or delivery at checkout. See the final fee before you pay. Delivery runs on set days for each area, and you order by 20:00 the evening before a delivery day. A cutoff is not a promise of next-day delivery: available dates depend on your products and the delivery calendar.
Yes. Switch to "Visiting", choose villa or apartment, hotel or resort, or a pickup point, and give your arrival date and time. Pickup-point orders are held for your whole stay.
Prices are in Caribbean guilders (XCG), the currency of Curaçao. Every listing shows one price, in XCG. For reference, US$1 = XCG 1.79. You pay in guilders at checkout; if your card is in another currency, your bank converts.
Two ways for now: pay cash when your order arrives, or pay with Sentoo — after you order, we send a secure payment link by WhatsApp or email and you approve it in your own banking app, any time up to delivery, also at the door. Guest checkout is fine. Credit and debit card payment is coming very soon; card payments will be processed in US dollars at the fixed rate US$1 = XCG 1.79.
Yes. Company orders use the same checkout and are paid in full, cash on arrival or by Sentoo — no invoices on account. Add the company name at checkout.
Wrong, damaged or not as described: send a photo within 48 hours of delivery and we replace it on the next run or refund in full. Unopened items can be returned within 14 days (hygiene, cosmetics and food only if unopened and sealed). See the aki.cw Guarantee. aki.cw Guarantee.
1% of every order goes to a Curaçao cause you vote on each quarter. Causes announced at launch.
Use Contact us in the app: send a message from the site, or copy our email address shown there and write from your own email app. Businesses that want to work with us can use Become a partner.
Prices in Caribbean guilders (XCG), the currency of Curaçao. · aki.cw Guarantee · FAQ · Privacy & your data · Contact us · Become a partner · 1% of every order goes to a Curaçao cause you vote on each quarter. Causes announced at launch. · v20 · 2026-10-16